Returns & Exchanges

At DEOC Cosmetics, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day return policy for unused and unopened products in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Log into your DEOC account or visit our online returns portal with your order number and email address to start the process.

• 2.
  Pack Your Items

  Carefully place the unused beauty products in their original box, ensuring all protective seals are intact to qualify for a full refund.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop off the package at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.